[Remote-Position] Part-Time Customer Service Representative

Role Snapshot:

• Company: Workwarp
• Compensation: a competitive salary
• Location: Remote
• Start Date: Immediate openings available
• Position: Part-time Customer Service Representative

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Key Responsibilities: • * Respond promptly and effectively to customer inquiries via phone, email, and chat. • * Provide accurate information about products, services, and policies. • * Troubleshoot and resolve customer issues efficiently while maintaining a positive demeanor. • * Document interactions and feedback in our CRM system to help improve service quality. • * Collaborate with team members and other departments to enhance customer satisfaction. • * Stay updated on product knowledge and company promotions to provide informed assistance. • * Participate in training sessions to improve skills and knowledge related to customer service and product offerings. • Required Skills and Qualifications: • * Excellent verbal and written communication skills in English. • * Strong interpersonal skills with a focus on customer satisfaction. • * Ability to handle high-pressure situations and resolve conflicts professionally. • * Proficiency in using computers and familiarity with CRM software. • * Strong organizational skills and attention to detail. • Experience: • * Previous experience in customer service or a related field is preferred, but not mandatory. • * Freshers with a passion for helping others are encouraged to apply. • Working Hours: • * Flexible part-time hours, including weekends and evenings, to accommodate your schedule. • Knowledge, Skills, and Abilities: • * Strong problem-solving skills and the ability to think on your feet. • * A positive attitude and a passion for providing outstanding customer service. • * Ability to work independently as well as collaboratively in a team environment. • Benefits: • * Competitive hourly wage. • * Flexible work hours to support work-life balance. • * Opportunities for professional growth and development. • * Employee discounts on Flipkart products. • * A supportive and inclusive work culture. • Why Join: At Flipkart, we believe in the power of our people. Join us to be part of a dynamic team where your contributions matter, and you will have the opportunity to grow your career in a thriving e-commerce environment. Experience a culture of innovation, collaboration, and commitment to excellence.

How to Apply:
If you are passionate about customer service and ready to make a difference, we would love to hear from you! Please submit your resume and a brief cover letter outlining your interest in the role to us. Applications will be reviewed on a rolling basis. Apply Job!

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Ready to Apply?

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

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