Urgently Hiring: REMOTE - Call Center / Customer Service

Key Job Details:

• Start Date: Immediate openings available
• Location: Remote
• Position: REMOTE - Call Center / Customer Service Representative
• Compensation: a competitive salary
• Company: Workwarp

 

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We are seeking enthusiastic and dedicated Remote Call Center / Customer Service Representatives to join our dynamic team. In this role, you will provide exceptional support to our customers, addressing inquiries, resolving issues, and ensuring a positive experience. Key Responsibilities: • Customer Support: Handle inbound and outbound calls to assist customers with inquiries, concerns, and product information. • Problem Resolution: Identify and resolve customer issues efficiently while maintaining a high level of professionalism. • Product Knowledge: Stay updated on company products and services to provide accurate information and solutions. • Documentation: Record customer interactions in our database, ensuring all information is accurate and up-to-date. • Collaboration: Work closely with team members and other departments to enhance customer satisfaction and service efficiency. • Performance Metrics: Meet or exceed performance goals, including call volume, response time, and customer satisfaction scores. Qualifications: • Education: High school diploma or equivalent; some college coursework preferred. • Experience: Previous experience in a call center or customer service role is a plus. • Skills: • Excellent verbal and written communication skills. • Strong problem-solving abilities and attention to detail. • Proficiency in using computers and customer service software. • Work Environment: Ability to work independently in a remote setting with reliable internet access.

Remote

About the Company:
Mamaroneck Union District Apply Job!

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We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

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