Citations Clerk

Job title: Citations Clerk in Southlake, TX - Fort Worth, TX at CornerStone Staffing

Company: CornerStone Staffing

Job description: Put your precision and people skills to work help resolve real-time citation issues while supporting critical billing operations.Job Title: Citations ClerkLocation

North Fort Worth (76177) | Hybrid (1 day/week WFH)Compensation & Schedule

$18-$21/hr

Monday Friday | 8:00am 5:00pm

Start Date: ASAPROLE IMPACT

The Citations Clerk plays a critical role in safeguarding revenue by ensuring accurate processing and billing of citations received for parking, toll, and photo enforcement violations. This role directly supports operational compliance and financial accuracy for lessee billing through administrative processing and proactive issue resolution with municipal agencies.KEY RESPONSIBILITIES

Receive and sort incoming citation mail for administrative processing

Prepare, scan, and digitally organize citation documents for billing action

Research and validate citation types including parking tickets, toll violations, and camera enforcement

Initiate outbound calls to municipalities to confirm citation status and address disputes

Maintain accurate logs and follow up on escalations that impact financial outcomesMINIMUM QUALIFICATIONS

1+ year experience in administrative support or clerical processing

Strong phone etiquette and written communication skills

Proficient in multitasking across scanning, data entry, and customer interaction

Able to explain billing procedures clearly and professionallyCORE TOOLS & SYSTEMS

Microsoft Outlook and Excel

Document scanning software

Phone-based customer support tools

Web-based municipal databases

Internal citation management platformsPREFERRED SKILLS

Familiarity with citation processing or vehicle leasing operations

High attention to detail in high-volume environments

Prior experience managing invoice disputes or working with government agenciesBy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:

Expected salary: $21.59 per hour

Location: Southlake, TX - Fort Worth, TX

Apply for the job now!

[ad_2]

Apply for this job