Executive Assistant, Customer Service
The Device, Digital & Alexa Support (D2AS) organization in Customer Service are looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support the Vice President of CS D2AS.
This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel
This candidate will help build a positive team environment and establish working relationships inside and outside of the group.
Key job responsibilities
Main responsibilities include: calendar management and scheduling of internal and external meetings, managing travel bookings, handling expenses, multi-tasking during ad hoc projects and ensuring successful follow up of action items, preparing documentation for meetings, overseeing the organization Rhythm of the Business; assisting with documentation and a variety of other day to day administrative tasks on behalf of the VP. You will generally be responsible for organizing the VP's agenda and ensuring the smooth-running of their work in an ever-changing environment where priorities can change rapidly.
This is a demanding but highly rewarding role, allowing you exposure to broad and diverse areas of the Amazon business and Customer Service and to work with senior leadership teams on a multitude of exciting tasks. This can be a great career move for an experienced and ambitious Executive Assistant looking to grow and develop fast in an organization offering fantastic long-term career opportunities.
About the team
In CS D2AS strive to make digital experiences effortless for customers
Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.
Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings
We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.
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