Customer Service Representative - Work from Home jobs
About the job
Key Responsibilities
Event Planning & Coordination:
Plan, schedule, and execute investor calls, webinars, and other virtual events.
Collaborate with internal teams to ensure seamless planning and execution.
Content Development:
Partner with senior management and marketing teams to create presentation materials, agendas, and talking points.
Communication & Hosting:
Act as the primary point of contact for internal and external stakeholders before, during, and after events.
Professionally introduce speakers and manage audience engagement, including Q&A, during live webcasts.
Technical Management:
Set up and manage webinar platforms and conferencing tools, ensuring technical aspects run smoothly.
Be presentable and ready to handle live event dynamics.
Promotion & Engagement:
Work with the marketing team to promote events via email campaigns, social media, and other channels.
Maintain detailed records of investor interactions and attendance.
Follow-Up & Reporting:
Prepare and distribute post-event summaries, recordings, and related materials.
Analyze event performance, gather feedback, and report metrics to senior management.
Compliance:
Ensure all communications and materials comply with regulatory and company requirements, obtaining necessary approvals from Compliance.
Qualifications
Skills & Expertise:
Strong organizational and project management abilities.
Excellent written and verbal communication skills.
Attention to detail with a high degree of accuracy.
Ability to work independently and collaboratively in a team environment.
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