Customer Service Representative - No Experience Needed - Work Remote
The House of Mercier is excited to offer a position for a Customer Service Representative with no prior experience required. This is a fantastic opportunity for individuals looking to start their career in customer service while working remotely. As a part of our passionate team, you will receive comprehensive training and support to help you thrive in this role. If you have a positive attitude, a desire to learn, and a commitment to providing stellar service, we encourage you to apply!
Responsibilities
Engage with customers through various communication channels including phone, email, and chat to assist with their inquiries.
Deliver exceptional service by identifying customer needs and providing prompt solutions.
Document customer interactions accurately in our CRM system for tracking and follow-up purposes.
Learn about our product offerings and company policies to inform customers effectively.
Collaborate with team members to enhance the customer experience.
Participate in training sessions and ongoing development to improve service skills.
No prior experience in customer service is needed; full training will be provided.
Fluency in English; additional languages are a plus.
Strong communication skills with a focus on customer care.
Ability to work independently in a remote environment.
Positive attitude and a willingness to learn.
Strong organizational and multitasking abilities.
Access to a reliable internet connection and a quiet workspace for remote work.
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Work From Home
Free Food & Snacks
Wellness Resources
Stock Option Plan
Great Salary
Other Perks
Apply Job!