Resort Bell Services Dispatcher - Part Time, WDW
Would you like to be the first Cast Member a Guest sees when they arrive to the Walt Disney World Resort? Disney Bell Services Dispatch Cast Members are given the challenge to anticipate each Guests' arrival, help with the loading and unloading of their bags, assign tasks to the Bellperson, and store and tag luggage and/or groceries. If you would like to work as a team with the Concierge and... Bellperson Cast Members to provide a magnificent, positive and flawless Guest Check-in process, apply today!
The pay rate for this role in Florida is $17.00 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
Responsibilities :
We engage with Guests by recognizing and greeting them, addressing needs, answering questions, giving directions, and providing other information
We develop relationships with Guest and Cast Members from all lines of business to provide excellent service
We advise and assign tasks to Bellperson Cast Members via computer and or handheld device
Answer incoming calls and provide requested information that may include questions about the luggage process
Maintain Guest confidentially
Operate passenger vans, cars and pargos to transport Guests and luggage across The Walt Disney World Resort
We maintain luggage equipment and luggage room
Log, tag and store luggage in luggage room and issue Guests receipts. To include but not be limited to handling Food & Beverage items (including alcohol) and strollers/ECVs from 3rd party vendors
Assist Guests with transportation arrangements
Maintain the flow of traffic within the Porte Cochère and luggage areas
Basic Qualifications :
Must have a valid Florida Driver's License
Must have knowledge of routes and roadways to destinations within the Theme Parks, Water Parks, Resorts, and Disney Springs
Display clear and concise verbal and written messages that facilitate a mutual understanding with Guests and fellow Cast Members
Proficient with Smart Phone device and radios
Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required, as well as handling cleaning chemicals and supplies
Prolonged standing during peak operational hours to include indoor and outdoor settings
Physical role requiring heavy lifting of luggage up to 50 pounds or more, pushing, pulling, bending, twisting, and kneeling
Preferred Qualifications: One (1) year of Disney Guest Facing role or related experience Bilingual
Additional Information :
SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.
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KEYWORD: WDWCasting WDW: Walt Disney World Casting Hourly Jobs
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