Remote Customer Service Representative - OH and PA areas
Employer Industry: Utility Services
Why Consider This Job Opportunity...
Salary up to $46,800.00
Opportunity for career advancement and growth within the organization
Work remotely with the flexibility of a home office setup
Supportive and inclusive work environment
Chance to work with a diverse customer base
Comprehensive training program provided
What To Expect (Job Responsibilities)
Processing billing calls and investigating meter read requests
Handling emergency calls and processing customer move-ins
Routing escalated customer issues for resolution
Assisting customers with credit/payment arrangements
Meeting individual deadlines and team goals
What Is Required (Qualifications)
High school diploma or equivalent
One (1) year of customer service experience
Computer skills and ability to type a minimum of 25 WPM
Solid written and verbal communication skills
Must be 18 years of age or older
How To Stand Out (Preferred Qualifications)
2-3 years of call center and/or customer service experience
2-5 years of previous customer service work from home experience
Utility experience
Advanced computer skills
Ability to type 60-65 WPM
#UtilityServices #CustomerService #RemoteWorkOpportunity #CareerGrowth #InclusiveEnvironment
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