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American Express Remote Jobs Virtual Customer Care - Part-Time

Remote, USA Full-time Posted 2025-07-27

Join our dynamic team as a Virtual Customer Care Representative at American Express! In this role, you'll be the friendly voice that customers connect with, delivering exceptional service and building lasting relationships. As a remote team member, you'll bring the American Express experience to life from the comfort of your own home.

What You Will Do...

Provide top-notch customer service through phone, chat, and email interactions.

Assist cardmembers with inquiries, account maintenance, and problem resolution.

Offer personalized solutions to enhance the overall customer experience.

Stay updated on product knowledge and industry trends to better assist customers.

Requirements:

Excellent communication skills, both written and verbal.

Customer-centric mindset with a passion for delivering outstanding service.

Strong problem-solving abilities and attention to detail.

Comfortable navigating through various computer systems.

Availability to work flexible hours, including evenings and weekends.

Opportunities for Growth:

Professional Development: Access to ongoing training and development programs to enhance your skills and career.

Career Advancement: Explore diverse career paths within American Express as you grow in your role.

Networking: Connect with a global community of professionals and build valuable relationships.

Work-Life Balance: Enjoy the flexibility of a part-time remote position that fits your lifestyle.

Benefits:

Competitive Compensation: Earn a competitive hourly wage with performance incentives.

Health and Wellness: Access to comprehensive health benefits, including medical, dental, and vision coverage.

Employee Discounts: Enjoy exclusive discounts on various products and services.

Virtual Community: Engage with colleagues through virtual events, team-building activities, and social networks.

At American Express, we value diversity and inclusion, and we welcome individuals from all backgrounds to join our team. If you're passionate about customer service and thrive in a virtual environment, apply now to embark on a rewarding journey with us

Apply Job!

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